Junior IT
Specialist

Employment Details: Full-time · Remote · Fresh grads welcome (0–2 years)

Job Description

The Junior IT Specialist is primarily responsible for the technical implementation and deployment of client automation systems. You will be the technical backbone of our client delivery, transforming business requirements into fully operational CRM environments, websites, landing pages, AI chatbots, and sophisticated automation workflows.

Key Responsibilities

01

System Implementation & Configuration: Execute end-to-end setup and configuration of CRM systems (Magic AI) for clients across multiple industries, ensuring optimal workflow architecture and data structure

02

Digital Asset Development: Design and build conversion-optimized websites, landing pages, and digital properties that align with client brand guidelines and business objectives

03

AI Chatbot Engineering: Develop, configure, and deploy intelligent AI chatbot solutions with industry-specific conversation flows, knowledge bases, and multi-language capabilities (English, Bahasa Malaysia, Mandarin)

04

Automation Architecture: Create and implement sophisticated business automation workflows including lead nurturing sequences, appointment scheduling systems, follow-up campaigns, and integration bridges between multiple platforms

05

UI/UX Excellence: Apply user interface and user experience design principles to ensure all digital touchpoints deliver intuitive, aesthetically refined, and conversion-focused experiences

06

Client Collaboration: Maintain clear, professional communication with clients throughout project lifecycles, translating technical concepts into business-friendly language

Requirements

UI/UX Design Skills:
Demonstrated ability to create visually appealing, user-centered interfaces with strong attention to layout, typography, color theory, and responsive design principles

Technical Versatility:
Comfortable working across multiple platforms and quickly learning new systems and technologies

Communication Excellence:
Fluent English communication skills (written and spoken) with the ability to articulate technical concepts clearly to non-technical stakeholders

Detail-Oriented Execution:
Meticulous approach to system configuration, quality assurance, and documentation

Project Management:
Ability to manage multiple client projects simultaneously while maintaining quality standards and meeting deadlines

Problem-Solving Mindset:
Resourceful approach to technical challenges with the ability to research solutions independently

Knowledge

CRM Platforms: Familiar with CRM concepts and automation workflows
Web Development: HTML, CSS, JavaScript fundamentals; experience with website builders and landing page platforms
Design Tools: Canva, Figma, or Adobe Creative Suite for mockups and asset creation
AI Technologies: Understanding of AI chatbot platforms, conversation design, and automation logic
Integration Concepts: API basics, webhooks, and third-party platform connections

Attitude

Service-oriented, methodical, documentation-first, eager to learn, collaborative team player

Qualifications

Education: Degree or Higher in Computer Science, Information Technology, Information Systems, Software Engineering, or related field

Experience: Fresh graduates welcome; any freelance, internship, or personal project experience in web development, automation, or CRM systems is a strong advantage

Job Description

We are seeking a creative and motivated Graphic Design Intern to join our dynamic team at Aurorise AI. This internship offers hands-on experience in designing visual content for an innovative AI company, including brand materials, digital assets, presentations, and marketing collateral. You'll work closely with our marketing and product teams to create compelling visual narratives that communicate our AI solutions effectively.