Handles contact info, service FAQs, appointment scheduling, and live agent transfers.
Streamlining Auto Repair & Maintenance Customer Service
Handles constant customer inquiries for auto repair shops, providing professional and friendly service. It captures details, offers service info (General Auto Repair & Maintenance, Specialized Automotive Services), and schedules appointments. This 24/7 system reduces missed calls, improves lead qualification, and enhances customer experience, keeping bays full.
Try Prompts Like These When You Interact with Our AI
Tell me about Auto Repair
What services do you offer?
How much is an oil change?
My car is making a strange noise, can you help?
What makes you different from competitors?
Can I book an appointment for a brake inspection?
All the tools you need to grow in one place.
From First Contact to Confirmation, See the Full Journey
Personalized Welcome
Appointment Scheduling
Service Information
FAQ Resolution
Lead Qualification
Mandatory Contact Confirmation
Seamless Transfers
Real-World Interactions with Your AI Agent
New Customer Diagnostic & Booking
A new customer calls with a car problem, gets diagnostic info, and schedules a repair appointment.
Key AI Actions: Gathers name/email/phone, asks about symptoms, presents services, offers time slots, confirms booking.
Returning Customer Maintenance Inquiry
A returning customer calls to inquire about routine maintenance and schedules an oil change.
Key AI Actions: Welcomes by name, confirms contact details, provides maintenance info, books service.
Warranty & Pricing Question
A customer asks about the repair warranty and general pricing for a specific service.
Key AI Actions: Explains warranty, provides pricing ranges, offers to schedule an estimate.
Complex Technical Issue & Human Transfer
A customer has a highly technical question about an electrical system, requiring a human technician.
Key AI Actions: Acknowledges complexity, explains transfer, try to connect to a specialized technician.
A step-by-step to Support Your Auto Repair Workflow
1. Capture: AI collects contact details (name, email, phone) and initial vehicle issue/need.
2. Qualify: Identifies service type (repair, maintenance, specialized) and urgency.
3. Inform: Provides accurate, scripted information on services, pricing, and FAQs.
4. Schedule: Books appointments for diagnostics, estimates, or services directly into your calendar.
5. Confirm & Remind: Sends automated confirmations, calendar invites, and pre-appointment reminders.
6. Escalate: Seamlessly transfers complex technical questions or requests to human agents
7. Track: Updates CRM with all interaction details, lead info, and appointment status.
© Copyright 2025.
Aurorise AI Automation Business Solutions.
All Rights Reserved.
© Copyright 2025.
Aurorise AI Automation Business Solutions.
All Rights Reserved.