Captures patient details, answers dental FAQs, books appointments, offers upgrades, and connects to dental assistants.
Streamlining Dental Appointment Booking & Patient Engagement
This system is designed to reduce missed calls, improve patient engagement, handle objections with empathy, and enhance overall patient experience, available 24/7 to keep your appointment book full and your patients smiling.
Try Prompts Like These When You Interact with Our AI
What are your hours?
Do you accept my insurance?
Do cleanings hurt?
I'm nervous about dental visits.
I'd like to book a dental appointment
Do you handle dental emergencies?
Can you text me the booking link?
Can I book a whitening appointment?
All the tools you need to grow in one place.
From First Contact to Confirmation, See the Full Journey
Personalized Welcome
Contact Verification
FAQ Resolution
Live Appointment Booking
Soft Upselling
Objection Handling
Follow-Up
Silence Recovery
Seamless Escalation
Polite Closing
Designed to Support Your Dental Practice Workflow
New Patient Appointment Booking & Whitening Upsell
A new patient calls to book a cleaning, gets their questions answered, and is offered a whitening package.
Key AI Actions: Gathers name/phone/email, answers insurance question, books appointment, offers whitening upgrade, confirms booking.
Returning Patient with Dental Anxiety
A returning patient expresses nervousness about an upcoming procedure and receives reassurance.
Key AI Actions: Welcomes by name, acknowledges anxiety with empathy, reframes concern, confirms appointment.
Emergency Care Inquiry & Urgent Booking
A patient calls with a dental emergency and needs an urgent
appointment.
Key AI Actions: Detects urgency, prioritizes booking, offers immediate time slots, sends SMS confirmation.
Complex Issue & Human Escalation
A patient has a billing question that requires detailed account access and is transferred to a dental assistant.
Key AI Actions: Acknowledges issue, explains transfer, connects to dental assistant seamlessly.
Real-World Interactions with Your AI Dental Assistant
1. Greet & Recognize: AI greets callers warmly and uses memory to recognize returning patients.
2. Capture & Verify: Collects and confirms name, phone, and email for accurate patient records.
3. Inform: Answers FAQs using your knowledge base or fallback responses for cleanings, fillings, exams, and emergency care.
4. Book: Schedules dental appointments live on the call with real-time availability.
5. Upsell: Softly offers relevant service upgrades like whitening packages when appropriate.
6. Handle Objections: Addresses concerns with empathy and reframes objections to help patients feel comfortable.
7. Follow-Up: Sends SMS with appointment link, recap, and practice phone number (with consent).
8. Escalate: Seamlessly transfers to dental assistant for complex issues or frustrated callers.
9. Track: Updates CRM with contact info and outcome tags (booking complete, interested, needs follow-up, did not engage).
© Copyright 2025.
Aurorise AI Automation Business Solutions.
All Rights Reserved.
© Copyright 2025.
Aurorise AI Automation Business Solutions.
All Rights Reserved.